Yes, we offer Cash on Delivery across Pakistan. For orders above Rs. 10,000, customers are required to pay 50% advance payment to confirm the order, while the remaining amount can be paid upon delivery.

Orders are usually delivered within 3–5 working days after confirmation. Delivery time may vary depending on your location, courier service, and any unforeseen circumstances.

We offer an exchange-only policy within 7 days of delivery. Returns and refunds are not available. In case of an exchange, customers can receive a store coupon which can be used for future purchases within 30 days.

To request an exchange, please contact our customer support team within 7 days of receiving your order. The product must be unused, in original condition, and have all tags and packaging intact. Once approved, we will guide you through the exchange process.

You can easily place your order through our website by selecting your favorite bag, adding it to your cart, and completing the checkout process. Once your order is confirmed, our team will process it and keep you updated regarding delivery.